Mohan Piruthivi's Blog

Why Repressing Emotions Is Bad for Business

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Many of the ones that arise in your everyday communications and conflicts stem from five predictable core concerns: appreciation (recognition of value), affiliation (emotional connection to others), autonomy (freedom to feel, think, or decide), status (standing compared with others), and role (job label and related activities). By addressing those concerns proactively, you can steer a potentially negative conversation to a positive place and thus extract greater cooperation from your superiors, colleagues, and reports. .....